Teledynamic Communications, Inc.

Business Description

Teledynamic installed it's first system in 1979. Above all, we value long term customer relationships. Over 70% of our business is from return customers. WINTER SPECIAL: We are offering big trade -in credits through March. Ask us about our Free "Telephone System Buyers Guide". We listen. We educate, We deliver. OUR APPROACH: We are a responsive organization that listens carefully to its customer’s needs. Our approach is to help guide you through the dizzying array of technology. We have a very high level of technical knowledge but we speak in business language, not technical jargon. OUR SERVICES: Teledynamic is a time-proven provider of support and service. Our service and support functions are well developed and fine tuned for today’s customer’s needs. MANUFACTURER AUTHORIZED: Teledynamic is fully factory trained, certified and supported by our manufacturers. HISTORY: Our organization is celebrating 25 years in business this year. Today, we’ve evolved into a full-service total solutions provider of voice and data products and services. BRANDS Nortel 3Com Fonality Xiptel Asterisk TelePacific Our products are comparable to Cisco, Shoretel, NEC, Mitel and Avaya Systems SERVICES/PRODUCTS: Traditional Telephone Systems IP PBX’es SIP PBX’es VOIP Call Centers Presence Speech Recognition Audio & Web Conferencing Call Recording Voice & Data Circuits

 

Insurance/Bonding Information

Frequently Asked Questions

Telephone Systems

What type of phone system(s) do you offer? Manufacturers?
What type of instllation services and support do you provide?
How do you charge for your services?
Why should we choose you for our telephone system needs?

VoIP Phone - Commercial VoIP Systems

What type of phone system(s) do you offer? Manufacturers?
Why should we choose you for our telephone system needs?
What type of installation services and support do you provide?
How do you charge for your services?
What carrier(s) do you represent?
How long does it take to switch to your plan / set up a new plan?
What kind of volume discounts do you provide?
Can we contact some of your past clients for references?
What makes you qualified? What are your professional certifications?
What services do you provide? What are your specialities?
Why should we use you for our network consulting needs?

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• What type of phone system(s) do you offer? Manufacturers?
  We provide traditional systems, IP PBX'es (VOIP), SIP PBX'es and hosted PBX'es. We represent best-of-best products from Nortel, 3Com, Fonality and more.
• What type of instllation services and support do you provide?
  We provide complete turnkey installation services including system design, equipment installation, telephone company coordination, cutover, and administrative and user training. Ongoing, we provide full support including Help Desk,web-based support services, on-site engineers and remote maintenance services. We maintain a full stock of emergency spares in our warehouse.
• How do you charge for your services?
  We offer hourly and fixed contract services.
• Why should we choose you for our telephone system needs?
  STABILITY: We've been around since 1979 RELATIONSHIP: Our customers stay with us for the long run. We become our customer's trusted telecom advisor. FULL SERVICE: We provide a complete array of telecom services. We are NOT just looking for the next sale. MANUFACTURER AUTHORIZED: We are fully certified and authorize to sell the products we represent.
• What type of phone system(s) do you offer? Manufacturers?
  3Com NBX V3000 & VCX Nortel BCM (Business Communications Manager) Fonality PBXExtra Ziptel Hosted PBX
• Why should we choose you for our telephone system needs?
  STABILITY: We've been around since 1979 RELATIONSHIP: Our customers stay with us for the long run. We become our customer's trusted telecom advisor. FULL SERVICE: We provide a complete array of telecom services. We are NOT just looking for the next sale. MANUFACTURER AUTHORIZED: We are fully certified and authorize to sell the products we represent.
• What type of installation services and support do you provide?
  We provide complete turnkey installation services including system design, equipment installation, telephone company coordination, cutover, and administrative and user training.
• How do you charge for your services?
  We offer hourly and fixed contract services.
• What carrier(s) do you represent?
  TelePacific is our favorite carrier of them all. Fair price, no shenanigans, pain-free installations and great ongoing service. We also represent AT&T, bandwidth.com, XO and New Edge.
• How long does it take to switch to your plan / set up a new plan?
  Lead times are dependent upon complexity and size.
• What kind of volume discounts do you provide?
  We offer discounts on new systems. However, it must always be remembered that you get what you pay for.
• Can we contact some of your past clients for references?
  We welcome calls to our customers. They are our best advertising. See the list on this website or email us at info@teledynamic.com for a comprehensive list of references.
• What makes you qualified? What are your professional certifications?
  Nortel Authorized Partner since 1985 3Com Silver Partner since 1999 3Com Service Center Partner 3Com Authorized Sales Specialist Our technical staff maintains current certifications in Nortel, 3Com, SIP, Fonality, Xiptel, Microsoft and Linux.
• What services do you provide? What are your specialities?
  We specialize in customer solutions. Anybody can slam in a phone system. We offer a total solution and long term partnerships to our customers.
• Why should we use you for our network consulting needs?
  After reading all the above, aren't you convinced yet? Thank you for your interest in Teledynamic.

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